Warranty

  1. Time period. Kublet warrants the components and all original parts of the Kublet against defects in workmanship and materials for a period of 12 months from the date of physical delivery to you (not from activation of the Kublet display). Kublet is not warranted against normal wear and tear or cosmetic degradation and it is important that you maintain the Kublet according to our recommended care instructions. Please refer to Kublet’s guide on maintaining your Kublet located at thekublet.com/user-manual.
  2. Warranty is limited by use and type of organization. Kublet extends the Limited Warranty to use cases at home or in small businesses or organizations (defined as organizations or businesses with 50 employees or fewer). If you require additional information about warranty or service contracts, or if you are representing a larger organization than covered here, or for any other type of use case, please contact us. Any other use of the Kublet shall void this Limited Warranty. During the applicable Limited Warranty period, the covered components of the Kublet will be free of defects or malfunctions during normal use. Certain exclusions apply, as further described in this Limited Warranty.
  3. Warranty is limited to the original purchaser. The Limited Warranty applies only against defects discovered within the applicable Limited Warranty period and only so long as the Kublet remains in the possession of the original purchaser, or, for a gifted Kublet, the recipient of the gift, as long as proof of purchase is provided.
  4. Exclusions and Limitations
    1. Who and what is covered: The original owner of the Kublet is the only person who may claim the benefit of the Limited Warranty. The Kublet must remain in the possession of the original purchaser, or, for a gifted Kublet the recipient the gift, as long as proof of purchase is provided. This Limited Warranty is not transferable. If a defect arises in the Kublet or a warranted component within the applicable Limited Warranty period, the purchaser’s sole and exclusive remedy is for Kublet to, at Kublet’s discretion to the extent permitted by law, either replace or repair the defective or malfunctioning Kublet or component with the same or a comparable model. Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period that is required by applicable law.
    2. What is NOT covered: The following claims for warranty are NOT covered:  (i) Any other Kublet products or services, non-Kublet products or labor, units that are, or that Kublet reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, units purchased or used outside a jurisdiction in which Kublet was selling at the time of purchase, and units missing serial numbers; (ii) Software and/or Firmware, even if sold with or embedded in the Kublet, or Internet connectivity. Kublet does not warrant that the operation of the Kublet will be uninterrupted or error-free; (iii) Damage or component failure due to normal wear and tear, improper or negligent handling, maintenance, installation, relocation, or repair, use of the Kublet with parts or accessories from third parties, or with parts or accessories not originally intended for or compatible with the Kublet, or any use contrary to the instructions at thekublet.com/user-manual; (iv) Damage or equipment failure due to any kind of accident, physical interference by children or animals, abuse, improper or abnormal use, neglect, corrosion, discoloration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or acts of God of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, introduction of foreign objects, or modifications that are unauthorized or not recommended by Kublet.
  5. Incidental or consequential damages. Kublet is not responsible or liable for indirect, special, incidental or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of any nature whatsoever in connection with the purchase, use, repair or maintenance of equipment or parts. Kublet does not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to advertising fees, work time lost, or cost of substitute equipment.
  6. Reconditioned parts. Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Kublet or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms.
  7. How to Obtain a Warranty Service. To be eligible for service under this Limited Warranty you must contact the Kublet Support team at [email protected]. You will be asked to provide Kublet with the serial number of your Kublet and the dated receipt, or other proof of purchase indicating the date purchased, upon discovering any nonconformity or defect. Claims must be made within the specified warranty period.
  8. Disputes. Any disputes between you and Kublet related to this Limited Warranty or the Kublet will be governed by the then-current dispute resolution procedures in the Terms.
  9. Exclusive Warranty. This limited warranty is the exclusive warranty given by Kublet and supersedes any prior, contrary or additional representations. All other warranties, express or implied, including any statutory warranty or condition of merchantability or fitness for a particular purpose, are disclaimed except to the extent prohibited by law. In such event, such warranty is limited to the duration of the warranty period set forth above. This exclusion applies even if this warranty fails of its essential purposes and regardless of whether damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other legal rights, which vary from jurisdiction to jurisdiction.

 

Content

  • New users: Set up
  • Change app
  • Setting up additional kublets

Pre-requisites

  • Kublet device
  • WiFi connection
  • iOS/Android phone

Important

  • Do NOT press or touch the display screen in any circumstance.
  • Do NOT over plug and unplug the micro-USB from kublet. The USB port, like any other ports, is liable to wear and tear.
  • Do NOT plug cable into a fast battery charging source. If you need a power adapter, please use a DC5V power adaptor.
  • DO use the cable provided to power your kublet.

Tip: Press button once to open menu, press again to navigate menu items, press and for 2 seconds to select menu item.

New users: Set up

This section walks through the process of setting up a new kublet for first time users. If you've already set up your first kublet and want to set up additional ones, please see section on Setting up additional kublets.

Download Mobile App

  • iOS: Download app here
  • Android: Download app here

Power on kublet device

Plug the micro-USB power cable that came with the box into the kublet device and see the welcome screen displayed.

Then, open the mobile app and follow the prompts.

Warning: Do NOT power your kublet from a fast charging battery source.

  • Select your app and configuration, the kublet device should show up in the devices list.

  • Select the device and click connect.

  • Allow Bluetooth Pairing Request when prompted start uploading.

Change app

To change app from an existing one, set kublet to pairing mode and select your app on your mobile.

Warning: Do NOT push against the kublet display when you press the button. Do NOT touch it at all in any circumstance.

Set kublet to pairing mode

Press the button at the back of kublet once to open up menu. Select menu item "Update" to set kublet to pairing mode.

Open up mobile app, select the app you want to upload, set configuration, and go through the same process of connecting to the kublet device to upload the app.

Setting up additional kublets

There is no need to go through the same process you did when setting up your first kublet. Simply select the app you want from the Home screen. You will see your new device appear on the Device screen. Select the new device and pair to upload an app onto your new kublet.